Shipping policy

 

At The Soap Haus, we take great care to ensure your order is packaged securely and delivered safely by our Shipping Department.

Delivery Methods

All orders are shipped with a tracking number and delivered door-to-door by either The Soap Haus delivery team or a trusted third-party courier partner during peak periods.

Proof of Delivery

To ensure accuracy and security, most deliveries include photographic proof of delivery, showing the package at the delivery location.

Processing Times

Orders are typically processed and shipped within 1–3 business days, subject to product availability. Once your order ships, you’ll receive an email notification with tracking details.

Delivery Area

We currently ship within the United States. Some areas may have limited availability for in-person delivery. If this applies to your order, we’ll notify you by email with alternative shipping options.

Questions or Issues

If you have any questions about your shipment or tracking number, please contact us.